Frequently asked questions
Find answers to the most common questions about our products and services.
What are the delivery times?
Every system is assembled, tested and configured before shipping. Ready to use upon receipt.
What warranty covers my purchases?
Components are covered by the manufacturer warranty. The seller ensures proper assembly and system testing before delivery.
How do payments and VAT work?
Our business is currently VAT exempt as our revenue does not reach the legal threshold of CHF 100,000. You can pay by credit card, TWINT or bank transfer.
Can I customize my configuration?
Yes, every PC can be fully configured to your needs. Contact us for a no-obligation quote.
What are the return costs?
You have 14 days to return your order if it does not suit you. Return costs are at your expense except in case of defect.
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